2006-11-30

Rapid KL but KL never Rapid

RapidKL but KL never 'Rapid'

Another painful story about m'sian ticketing system arises today!!!

Guess what happened???
mm... mm... the story starts from the beginning!!! (i've always liked to start my story from the very beginning... i know i know, some people don't like it)

so, why do i end up in Reinassance Hotel today? (oh!!! for your information, it's a Mormon hotel!! ^_^)
well, i was just tagging along... ^_^ and tried to act like a tourist...

nah... not really.. just that, i didn't bother to drive my car out from the carpark, then, go to KLCC Suria, looking for carpark, and pay the parking, and then, need to drive back, look for carpark again!!! see????
therefore... after some shopping and chocky drink, and movie... and etc... i took the LRT back to Reinassance Hotel... mm... in fact, it's not THAT far to walk from KLCC to Reinassance... but i was lazy... at the same time, wanna see if my Touch n Go card still work after a long break...

First thing, i went to the LRT customer service counter in KLCC... a SMALL notice board put there, in front of the desk, saying that, the Touch n Go system is down!!! ($#^$%^#%&%^&@ why is every system in KL DOWN!!!!! toss them to the drain please, somebody!!! i couldn't watch Astro for many days, even though i still pay while i was abroad, and when i called the customer service, they said, their servers were down, asked me to call the next day, after 3pm, so, i did, and it's still down, so, next day, and i did, and it's still down!!! #!$#%@^%$ then, we bought some IKEA stuff, one screw lack.. i called their customer service number, nobody ever picked up the phone, and after zillion time of trial, finally some girl called BLOODY SHEENA, picked up, explained to her, she said she'll check with the delivery guy... later i try to call back to double-check... never get through the line, call the delivery guy, he said, customer service never called him back... then, after another round of zillion of time of trying... another guy called Addy picked up the phone... i complained to him about this BLOODY SHEENA bitch... finally this Addy helped, now, i'll have to wait till Saturday to see if the whole customer service thing is working, and that not all of them are walking dead bodies!!! !@#$#%#$@^%#^&^%&Y)

back to the LRT story... so, fine, i tested the Touch n Go card, it worked... so, i arrived at Dang Wangi... which is nearer to Reinassance Hotel on the other side, compared to KLCC on the opposite end of Jalan Ampang... i went to the customer service desk, asked if i can refund my LRT ticket... ya, in case my Touch n Go didn't work, i bought a ticket as well... then... to my SHOCKING!!! the sit-there-and-doesn't-do-much-thing guy asked me where i bought the ticket from... i told him KLCC (ya, i bought the ticket from KLCC to travel to Dang Wangi) and he told me, if that's the case, then, i CAN ONLY REFUND IT IN KLCC STATION... i 'ha!' very loud, stared at him... thinking that it's a joke... i came from KLCC... now you're asking me to go back to the origin point just to refund the ticket?? "Can i refund at the ticket machine then?" he shook his head... then, i told him, "what a system!!" and left...

gosh gosh gosh!!!!!!!! %#@%$%&*^$&%$%#%#%$#^&#%&$%&#^#$%#$#

there's a (i guess) some middle-eastern guy who's beside me, saw my 'situation', he asked if i want to sell the ticket (he thought i want to sell the ticket??) i told him no, it's ok... and when i came up the escalator, he asked if i what i meant was to sell back the ticket... i told him, "don't bother, i guess, one would have to go back to KLCC to be able to use the ticket anyway!!!" then, he replied, "i thought they said it's SMART system??" (Yeh!!! even a foreigner can see the SMAAAAAAAAAAAAART-ness in our system!!!"... God save the malaysian!!!!

ha!! i can't be bothered about the RM1.30 ticket... for a lesson.. it's cheap!!!

but, goodness!!!!!! really... what a system..

talking about ticketing system... i haven't been to many places to really compare.. however... the smartest one that i have seen up till now, is the one in tokyo... their ticket, made of paper, very small in size.. probably it's just slightly bigger than the label tag at the collar of your shirt/blouse/etc... but yet... say.. you bought a daily pass... then, to the next day, there's some value left, not enough for you to do a full trip... then, you'll go buy a second daily pass right? for the second day??? however... if you put the 2 little mini ticket together, into the turnstile, it'll automatically finishes off the first ticket with the little bit of remaining value, and start deducting on the second one...

we're very impressed... by such small little ticket... serious!!! maybe the system is not THAT smart afterall... but the small little mini ticket is definitely smart... whichever!!!! ^_^
frankly, so far.. i haven't seen any other system as smart as this... most of them, are the bare basic good ones, like the ezlink, or the octopus card (where, octopus slightly superceeds ezlink, as, you can use it as cash card, purchase goods from grocery stores and 7-11, etc)
ok.. i'm not really comparing apple to apple...
however... in most of the places that i've been... AT LEAST, we can refund all the extra value on the daypass or tickets, IN ANY STATION that uses the same system... oops.. sorry, but not in my own home country!!! GREAT!!!!!...........

No comments:

Post a Comment